What Is Responsible Gaming and Why It Matters
Responsible gaming means treating gaming as a healthy form of entertainment — where you decide how much time and money you spend. At igi3, we see responsible gaming not just as a policy, but as a core part of our culture.
Millions of people in Bangladesh enjoy online gaming for entertainment. But what starts as fun can sometimes become a problem if it gets out of hand. igi3 wants you to always stay in control, play for enjoyment, and seek help when you need it.
On this page you will find everything you need to know about responsible gaming — how to spot problem gambling, tools to keep yourself protected, and how to access professional support.
Please Note: Gaming is for entertainment. It should never be treated as a source of income or a way to pay off debt. Our commitment to responsible gaming is reflected in everything we do at igi3.
The Core Principles Behind igi3's Responsible Gaming Policy
Responsible gaming at igi3 is not just a policy on paper — it is a core part of how we operate every day. We believe every player has the right to game in a safe environment, and it is our responsibility to make sure that environment exists.
- Age Verification: igi3 strictly prohibits anyone under the age of 18 from accessing its gaming platform. Age verification is mandatory at the point of registration.
- Benefits of Setting Limits: You can set your own daily, weekly, or monthly deposit limit to make sure your spending never goes beyond what you are comfortable with.
- Benefits of Taking Breaks: You can take a break from gaming at any time, for a set period ranging from 24 hours to several weeks.
- Self-Exclusion: If you need a longer break from gaming, you can activate self-exclusion for periods ranging from 6 months to permanently.
- Activity Monitoring: You can view your full gaming history and spending details at any time.
- Expert Support: Access to professional counselors to help you address problematic gaming.
Signs of Problematic Gaming
Problem gaming or gambling addiction doesn't happen overnight — it builds gradually. That's why it's important to recognize the signs early. Ask yourself the questions below. If you answer "yes" to more than one, consider seeking support.
- Are you spending more on gaming than your budget allows?
- Betting more to chase your losses?
- Are you hiding your gaming from family or friends?
- Do you feel restless or irritable when you are unable to game?
- Are you neglecting work, studies, or family responsibilities because of gaming?
- Are you taking on debt or dipping into savings to cover your gaming costs?
- Have you tried to stop gaming but keep finding yourself unable to?
Warning: If two or more of the above signs apply to you, contact our support team without delay. Asking for help is not a weakness — it takes real courage.
Take a Self-Assessment
Reflect on your gaming experience over the past month with these questions:
If you recognize any of the above signs in yourself, reach out to us today: [email protected]
Responsible Gaming Tools
Igi3 gives you a set of powerful tools to keep your gaming fully under your control. These tools are completely free to use and can be activated or adjusted at any time.
Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. Increasing a limit is subject to a 72-hour waiting period.
Session Time Limit
Set a limit on how long each gaming session can last. Once the time is up, the system will automatically alert you and end the session.
Loss Limit
If your losses reach a set amount, your gaming session will automatically stop. This is one of the most effective ways to protect yourself from serious financial harm.
Cooling-Off Period
Temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period, no gaming or deposits will be possible.
Self-Exclusion
Activate self-exclusion to take an extended or permanent break from gaming. Once enabled, access to your account will be completely restricted.
Activity Report
Access a complete record of your gaming history, deposits, withdrawals, and total spending whenever you need it. Transparency is the first step toward responsible gaming.
How to Set Your Limits
Setting limits on igi3 is straightforward. Just a few simple steps and your gaming safeguards are in place.
Log in to your account
Log in to your igi3 account and click the profile icon in the top right corner.
Open Responsible Gaming Settings
Go to the "Responsible Gaming" option in the profile menu.
Choose a Limit Type
Choose the protection that works for you — deposit limit, time limit, loss limit, or self-exclusion.
Set an Amount or Time Limit
Set your limit amount and duration based on your budget and personal circumstances.
Confirm
Save your chosen limits. Reducing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
If you're having trouble accessing your account or need direct assistance, contact our support team — we can activate limits on your behalf.
Tips for Building Healthy Gaming Habits
Responsible gaming goes beyond just setting limits. It means keeping gaming a balanced part of your life. Below are some practical tips that experienced igi3 players also follow.
- Set a Budget in Advance: Decide how much you are willing to spend before you start playing. Once that amount is gone, call it a day.
- Set a Time Limit: Decide in advance how long you'll play each day. Set an alarm and make sure you stop when the time is up.
- Play for fun: Play for the enjoyment, not the win. Accept losses as a normal part of the game.
- Don't make decisions on impulse: Avoid playing when you're stressed, angry, or upset. Your judgment isn't at its best in those moments.
- Don't try to chase your losses: "Chasing losses" is one of the most dangerous habits you can develop. If you're on a losing streak, stop — and come back fresh the next day.
- Spend Time with Family: Make sure gaming never gets in the way of your family life. Always prioritize time with family and friends.
- Take Regular Breaks: Take breaks during long sessions — drink water, go for a walk. A refreshed mind makes gaming more enjoyable.
Igi3's Responsible Gaming Features
Key benefits we provide to keep you protected
Age Verification System
Igi3 uses strict age verification measures to ensure that no one under 18 can access the platform. This is our number one priority.
Personalized Limits
Every player's financial situation is different. That's why igi3 lets you set custom deposit, time, and loss limits tailored to your needs.
Automatic Alerts
As you approach your set limit, the system will automatically send you a notification so you can always stay informed.
Secure Self-Exclusion
Once self-exclusion is activated, account access is completely blocked until the chosen period ends — it is a fully secure and effective measure.
Professional Counseling
For problem gaming concerns, we'll connect you with a trained counselor. Your identity will remain completely confidential.
Detailed Activity Report
Review detailed reports to understand your gaming patterns. Knowing exactly where your money goes makes it easier to make informed decisions.
Support & Contact
Reaching out for help with responsible gaming is completely normal and takes genuine courage. igi3 is here for you — no matter the situation. Our support team is available 24 hours a day, 7 days a week.
If you are concerned about your own gaming behaviour or that of someone close to you, do not wait — reach out today. Our trained support team is ready to guide you in complete confidence.
- Email Support: [email protected] — Email us with any question or concern and we will get back to you within 24 hours.
- Live Chat: Click the chat icon at the bottom right of the website to talk to us directly.
- Emergency Self-Exclusion: If you need your account closed immediately, contact our support team — we will take action right away.
Keep in Mind: Acknowledging a problem and asking for help is a sign of strength. igi3 is always here for you — with support, not judgment.
Frequently Asked Questions (FAQ)
Play Responsibly, Stay Enjoy
Join igi3 today for a safe and balanced gaming experience. We are with you every step of the way.
Table of Contents
Important Reminders
- Gaming is prohibited for those under 18
- Gaming Is Not a Source of Income
- Don't try to chase your losses
- Get Help Right Away If You Need It